Join the You Make THE DifferenceMonthly Lunch and Learn live stream

Today’s volunteers expect more than tasks — they expect a meaningful experience. Without an intentional plan, even the best volunteers can drift away.
In this session, we’ll show you how to design a 12-month Volunteer Experience Plan that builds loyalty, strengthens your volunteer community, and keeps people engaged year after year.
Learn how to use monthly touch points to inspire, educate, and celebrate volunteers, creating a culture where they feel seen, valued, and proud to stay involved.
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Learning Outcomes:

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• Design a simple, year-round Volunteer Experience Plan using the Inspire-Educate-Celebrate model.

• Personalize volunteer communication through strategic use of surveys, milestones, and touch points.

• Prepare fair-season ramp-up communications that energize, organize, and retain volunteers.