Join the You Make THE DifferenceMonthly Lunch and Learn live stream

Toxic behavior and poor performance don’t just hurt feelings—they drain your energy, stall your mission, and drive away good volunteers. Whether it’s a negative board member, a consistently unreliable volunteer, or someone who dominates and discourages others… ignoring it doesn’t make it go away.

In this no-fluff session, Ian Hill shares the tools, mindset, and real-life strategies to address the hard stuff head-on—without losing your integrity or the mission. You’ll learn how to set boundaries, confront poor behavior constructively, and protect the culture you’ve worked so hard to build.

Because your fair, ag society, or nonprofit deserves a team that lifts it up—not tears it down.

Learning Outcomes:

1. Identify the warning signs of toxic behavior and underperformance—and understand their real impact on volunteer culture.
2. Learn practical scripts and strategies for confronting issues early, clearly, and with purpose.
3. Apply leadership tools that create accountability, restore trust, and protect the health of your organization long-term.