The Information Booth

“Outside of the ticketing element, the social media and marketing support was also invaluable. With such a small staff for the UP State Fair, it was wonderful to have an extension of ourselves to hit some of those marketing timelines we have previously missed.”

"This was the first year we could provide online tickets for our attendees and the ability to use credit cards at the gates. These options made our admission to the fair more streamlined and we were able to move people through the gates quicker."

"Harlee was a huge asset to us in the transition to Fairs.com and we look forward to working with her more in the future. She was available whenever we had questions or when a problem arose and always dealt with issues quickly. We look forward to many more years with Fairs.com and working with Harlee."

"We had a wonderful experience with Fairs.com's electronic ticketing system last year. The setup process was straightforward, and the equipment performed flawlessly throughout our event. We were so pleased with the overall experience that we are expanding the use of Fairs.com this year by adding online camping registration."

"Our experience with the team at Fairs.com was absolutely top-notch! From the start, their passion for helping fairs succeed really showed. They didn’t just “set it and forget it”, they rolled up their sleeves and worked right alongside us, even when we were fighting through some serious techno stress. They stayed patient, professional, and positive through every step, and even had boots on the ground to make sure our event went off without a hitch. You can tell they genuinely care about their clients and the fair industry as a whole. We’ve worked with other providers before, and I can honestly say this team went above and beyond. Great communication, great people, and a great product. Highly recommend!"

"Fairs.com made our transition to digital ticketing smooth and stress-free. Between the hands-on support, user-friendly tools, and responsive customer service, the entire process was easier than we ever expected. We look forward to continuing the partnership and would highly recommend Fairs.com to any fair considering making the move to online ticketing."

“Having Fairs.com as our ticketing agent for the 2025 went very well. It was more like having a new business partner rather than simply paying for a service. Staff members were quick to respond and even checked in regularly without any prompting or problems. Outside of the ticketing element, the social media and marketing support was also invaluable. With such a small staff for the UP State Fair, it was wonderful to have an extension of ourselves to hit some of those marketing timelines we have previously missed. Fairs.com truly cares about the fair industry and understands the things that set us apart from other sectors. They constantly works to make this crazy fair life run smoother!”

"Partnering with fair.com has been a worthwhile experience. With their guidance and support, we have streamlined certain operations for fair, including other events held during the year. Fairs.com has helped us tremendously with managing admission and event ticket sales. We can now offer our customers convenient payment options without compromising our bottom line, and their platform is incredibly efficient to use. Their customer service team is knowledgeable, very responsive, and invested in the success of our organization"

"Fairs.com support has been outstanding. We can pick up the phone and call to discuss questions on reports and to get assistance on the set-up of the ticket platforms!"

"The biggest advantage of working with the team at Fairs.com is the personalized support. I don’t get kicked to an automated chatbot or offshore support team. I can always speak with my account manager who is actively monitoring my events. I sleep better at night knowing I have a partner who is just as invested in our success as we are."

"The team at Fairs.com has been so supportive of our efforts to create a first-class experience for our fairgoers here in Putnam County. From custom ticket packages to tailored solutions for our sponsors, we can always count on the team at Fairs.com to ensure we have the solutions we need to execute our vision."

"Digital ticketing is a must-have for every event across the country in today’s day and age. Fairgoers no longer want it, they now demand it. We make sure our staff is tracking all sales made via credit card and cash in our ticketing system because the benefits are invaluable. We have real-time reporting to make our end-of-night reconciliations easier, and our lines move faster because so many of our attendees purchase tickets in advance and simply get their tickets scanned when they arrive at the gates."

"If you’re looking for a digital ticketing partner, especially if it will be your first time going digital, there is no better option than the team at Fairs.com They made the process so simple and easy. They went above and beyond to educate us on the best ways to set things up for our fair’s success. They went so far as to have a member of their team come to our fair to ensure all of our fair staff and volunteers were experts on the process of selling and scanning tickets."

"The technology is extremely user-friendly and it has allowed us to move all of our events to digital ticketing. We’ve gone digital for everything from contracts, to sponsorships, to our BBQ Cookoffs, to our fair and rodeo admission, and more. Having everything tracked and stored online has kept us more organized and reduced the amount of administrative tasks we need to carry out."

"Fairs.com has been a godsend! They handed us the modern website and social media marketing services we desperately needed to reach our fairgoers where they are: online. We simply didn't have the resources or expertise, and it freed us to do other things has been a true partner for us as we take our fair to the next level."